Frequently Asked Questions
We understand that selecting the people to help you care for your loved one is a big decision that must be done very carefully. We understand, first hand, the special needs a family has in caring for aging parents or loved ones who are ill.
Below are some common questions, but please contact us to find out more about how we may assist in your family's unique situation.
How can you help me care for my elderly parents in my home?
Do you provide senior care services for elders in nursing homes, hospitals, or assisted living facilities?
Are you available 24 hours a day?
Are your caregivers screened and trained?
Where in Kentucky and Indiana do you serve?
Do you accept private payment or long term care insurance?
Who do you provide companion care services for?
Why should we choose Helping Hands?
What are the benefits of companion care services when I need extra help for myself?
What are the benefits of companion care services or respite care when I need extra help caring for someone I love?
Does Your agency offer services for handicapped individuals?
How can you help me care for my elderly parents in my home?
Great question. The short answer is - by helping you make it possible to keep them there. Every family is unique, but we fill a variety of needs to help you "make it work" with services like:
- Companionship
- Meal preparation
- Personal care support and assistance
- Light housekeeping and laundry
- Transportation and running errands
- Medication reminders
- Personal activity assistance
- Honest, open family caregiver reports
Do you provide senior care services for elders in nursing homes, hospitals, or assisted living facilities?
Yes. Our caregivers are available to provide elder care in homes, assisted living homes, nursing homes, and hospitals.
Are you available 24 hours a day?
Absolutely. We provide in-home care services on an hourly basis up to 24 hours a day. Our 24 hour, on-call, answering service allows us to serve our clients when they need our services most.
Are your caregivers screened and trained?
The secret to success with our companion care services is compassion, friendship, and understanding, and these things depend on the quality of our caregivers. Therefore, our caregivers are carefully screened, trained, drug tested, and monitored.
Where in Kentucky and Indiana do you serve?
Our caregivers provide companion care in many parts of Kentucky and Southern Indiana. Here is a partial list of the towns our caregivers serve in:
- Louisville, KY
- La Grange, KY
- Bardstown, KY
- Elizabethtown, KY
- Shelbyville, KY
- ...and more
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- New Albany, IN
- Jeffersonville, IN
- Clarksville, IN
- Georgetown, IN
- Lanesville, IN
- ...and more
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| Please contact us to find out if there is a Helping Hands caregivers in your area. |
Do you accept private payment or long term care insurance?
We accept both private payment and long term care insurance.
Who do you provide companion care services for?
We serve people in need of companion care, including:
- Seniors who live alone with a inadequate support systems
- Persons who need assistance with the normal activities of daily life
- Persons who are socially isolated
- Family caregivers who need respite care for their elderly parents or other family member. In other words, we can take care of your loved ones when you need a break
- Persons with cognitive (mental) impairments
- Persons with Alzheimer's or other forms of dementia
- Persons who are in a hospital, an assisted living facility, or a nursing home and are in need of extra support
Why should we choose Helping Hands?
- We provide the highest quality of home care to you or your family members for as long as needed
- Our caregivers are loving, skilled, well trained, and chosen with the skill set needed for your situation (including CNA's, LPN's and RN's)
- We have been provided companion care services to Kentucky and Indiana since 1996
- We are locally owned and operated
- We offer 24 hour on call answering service and are there when you need us
- We have years of excellent history with satisfied clients and their families
- We are sensitive to clients' individual needs
- We are bonded and insured
- We are proud members of the Better Business Bureau
What are the benefits of companion care services when I need extra help for myself?
- Let's you stay in the place you love the most!
- Gives you an opportunity to keep your life as normal as possible
- Helps you stay safe and independent
- Provides a way for you to visit friends, shop, run errands, and enjoy a hobby
- Provides assistance that you can count on to be there when you need them
What are the benefits of companion care services or respite care when I need extra help for someone I love?
- Gives you time to visit friends, shop, run errands, enjoy a hobby or even take a class
- Allows you to continue to work, return to work, raise your children, or pursue your own interests
- Provides opportunities for you to rest and revitalize yourself
- Makes time for you to maintain your own health on which your loved one depends
- Gives you an affordable alternative to nursing home care
- And perhaps most importantly, gives you peace of mind, knowing that your loved one is being well cared for even when you can't be there yourself
Does your agency offer services for handicapped individuals?
Yes. We we do offer companion care services for handicapped individuals.
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